Social Services/Access Navigator

Primary Duties and Responsibilities:  
1. Assists Variety Care patients by providing referrals to and/or information about resources for basic
subsistence needs such as food, clothing, and shelter and to resolve immediate crises due to limited
financial resources or other socioeconomic challenges or barriers.
2. Works collaboratively with Variety Care patients and their families in accessing appropriate Variety
Care clinical care and/or grant programs that enable patients to better adhere to medical, dental, or
behavioral health treatment plans or to improve family functioning.   
3. Demonstrates a patient‐centered attitude, supporting the Variety Care effort to encourage patients
to become more involved in their own care.
4. Works collaboratively with Variety Care staff to promote patient access.    
5. Supports Variety Care’s pursuit of accreditation as a Patient Centered Medical Home and our
commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely,
Efficient and Equitable.   
6. Enters appropriate documentation into the electronic medical record and/or other Variety Care data
base, as assigned by supervisor.
7. Tracks referrals and provide other documentation, as requested by supervisor.
8. Provides BH Screening as requested to assist in triage of patients.  
9. Participates in monthly departmental meetings.
10. Provides backup coverage for other positions as trained.   
11. Supports Variety Care’s accreditation as a Patient Centered Medical Home and our commitment to
provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, andEquitable.  Provide leadership and work with all staff to achieve the goals of the “Triple Aim” of healthcare reform—to improve the experience of care, improve health outcomes, and decrease healthcare costs. 12. Embodies the strength of personal character.  Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment.  Must be a leader in the department and community. Result‐oriented problem solver who is responsible and accountable. 13. Performs other duties as assigned.

Requirements, Special Skills or Knowledge:

1. High school diploma or GED.
2. Bilingual (English/Spanish).
3. Possess a positive work attitude and the ability to work as a team member.
4. Experience working with minimal supervision.
5. Ability to adapt to the changing health care delivery environment.

Preferred Requirements, Special Skills or Knowledge:

1. Two years of experience assisting clients with referrals and/or social services.
2. Similar work experience in Oklahoma City.
3. Intermediate Computer skills.