Automotive Service Advisor

Dodge Chrysler Jeep of Marysville is seeking motivated and driven candidates for an Automotive Service Advisor!  We want you to be a part of our dynamic team!  Our training team will help to develop your skills so you can advance with us!  No limit to your potential!

$72,000-$156,000/Year Commission + Bonus

 
Potential for relocation assistance available.

Available Benefits, subject to eligibility requirements:

• Medical, Vision, & Dental Insurance
• Voluntary Short Term Disability Insurance
• Voluntary Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• 401k plan, subject to completion of the introductory period and other eligibility requirements
• All subject to eligibility requirements of the applicable benefit plan

Paid Time Off:

• All employees earn 1 hour of paid time off for every 40 hours worked in compliance with the applicable state paid sick leave law.
• Following 36 months of continuous service, full-time employees will earn an additional 40 hours of RAG PTO on each anniversary date. Following 120 months of continuous service, full-time employees will earn 80 hours of RAG PTO on each anniversary date.

Job responsibilities include:

• Greet guests, listen to their concerns, and identify their vehicle service needs – Strive to enhance the customer experience
• Conduct vehicle walk arounds and identify necessary repairs or maintenance
• Provide customers with detailed explanations of recommended services and associated costs
• Upsell additional services or products based on customer needs and vehicle requirements
• Schedule appointments for service and repairs
• Coordinate with technicians to ensure timely completion of repairs and tasks
• Keep customers informed of the status of their vehicles throughout the service process
• Process payments and handle financial transactions
• Other duties may be assigned

Required Skills/Abilities:

• Strong knowledge of automotive systems and repair processes
• Excellent communication and interpersonal skills
• Ability to effectively explain technical information to non-technical customers
• Proficiency in using computer systems and software for service writing and invoicing
• Detail-oriented with strong organizational skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Prior experience in a dealership or automotive service center is preferred

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran