Lot Auditor - San Francisco CA

Company: Parking Management Company - PMC

Job Title: Lot Auditor / Lot Attendant

Position Type: Full-time and Part-time

Compensation: $20.00 - $24.00 per hour

Parking Management Company is Hiring: Lot Attendants / Lot Auditors!

Parking Management Company (PMC) is actively seeking a dedicated individual for the position of Parking Lot Auditor / Lot Attendant, available for both full-time and part-time engagements. If you enjoy meeting new people, providing assistance, and thrive in a supportive team environment, this opportunity could be your perfect fit. PMC offers competitive wages, bonus opportunities, flexible schedules, a daily pay program, growth prospects, and comprehensive benefits for full-time employees.

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Position Summary
The Parking Lot Attendant plays a vital role in ensuring smooth and efficient parking experience for guests. This position involves directing vehicles, assisting customers, monitoring lot activity, and maintaining a safe, organized, and welcoming environment. The ideal candidate is customer-focused, attentive to detail, and capable of working outdoors in various conditions.

Duties and Responsibilities:

1.Ticketing & Payment Handling: Issue parking tickets to guests and accurately process payments, maintaining responsibility for money collection and related paperwork.

2.Reporting & Documentation: Complete shift reports detailing tickets issued, revenue collected, and operational data. Maintain logs of vehicle arrivals and parking operations.

3.Administrative Duties: Maintain an organized inventory of parked cars.

4. Security & Compliance: Conduct regular lot inspections, issue notices for unauthorized vehicles, ensure all parked vehicles are properly secured, and report any safety concerns to management. Monitor parking areas for unsafe or suspicious activity and report concerns promptly to supervisors or management.

5.Lot Maintenance: Keep the parking lot and attendant booth clean, performing basic housekeeping and janitorial tasks as needed.

6.Customer Service: Assist guests with payment processing, provide parking information, and maintain a friendly, service-oriented approach in all guest interactions.

7.Communication & Teamwork: Use proper two-way radio etiquette, maintain clear communication with team members, and foster a cooperative work environment.

9.Attendance & Professionalism: Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations.

10.Additional Responsibilities: Other tasks may be assigned as needed to support the company’s overall operational and financial objectives, with the expectation that the management remains flexible and responsive to evolving business needs. Attend required staff meetings and complete assigned training modules in a timely manner.

Qualifications:

• Customer service experience.
• Physical ability to walk 8+ miles in a shift and work in all types of weather.
• Valid driver's license and a clean driving record.
• Ability to pass a background check post hire.
• Ability to work independently.
• Use of personal cell phones may be required for work purposes.
• This list may not be all inclusive

Pay Transparency:
PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.

Additional Compensation and Benefits

• Health Benefits – Medical, vision and dental insurance – Upon eligibility 
• 401K – Upon eligibility 
• Supplemental Insurance – Life insurance and critical illness
• Bonus opportunities
• Internal leadership development program
• Paid time off
• Paid training
• Tuition assistance through Bellevue University – Up to $5,250 per year
• Nationwide discounts through Perks at Work
• Military friendly employer

Employee at Will:
Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies.

Fair Labor Standards Act (FLSA):
This position is classified as non-exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role is eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location.
PMC is compliant with all state workman’s compensation laws.

Employee Leave:
PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. 

Equal Employment Opportunity (EEO) Statement:
Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

ADA and Equal Employment Opportunity (EEO) Compliance:
Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.