Level: Experienced
Job Location: Campia Turzii, Romania
Position Type: Full Time, 40 Hours per Week
Education Level: Associate Degree
Travel Percentage: Limited
Job Shift: All
Job Category: SatComm Engineering Support
Overview
DataPath, Inc. is a global leader in remote satellite-based communications solutions that solve our customers’ toughest communications challenges in urgent time frames and under extreme conditions. We specialize in enabling complex communication networks that are critical to the operations of the Department of Defense, Civilian Government, and Commercial markets. Currently, we are seeking a Technical Control Facility (TCF) Operator.
This position supports the U.S. Army Project Manager Tactical Network (PM TN) Global Field Service Representative (FSR) Support Services program. The program provides FSR support of communications for the Government primarily for operability and sustainment of the Tactical and Strategic antenna system such as the Deployable Ku Earth Terminal (DKET), Mobile DKET, Secure Internet Protocol Router (SIPR)/Non-Secure Internet Protocol Router (NIPR) Access Point (SNAP), United States Marine Corps (USMC) Support Wide Area Network (SWAN) and Commercialization efforts, Micro Very Small Aperture Terminal (mVSAT), VSAT, Inflatable Satellite Communications (SATCOM) Terminal (ISA) CJNCC NETOPS Multinational Information Sharing (MNIS) Combined Enterprise Regional Information Exchange System (CENTRIXS), Coalition Partner Network-X (CPN-X); and Combined Joint Task Force (CJTF)-OIR AO-wide Network, but are not limited to only these terminals and support.
The TCF Operator performs a wide range of activities associated with the day-to-day operation of the Technical Control Facility. This position operates the equipment necessary for ensuring a fast, reliable, and secure exchange of information.
Responsibilities
- Candidate must be prepared to live and work in Romania.
- Perform laptop imaging.
- Field trouble calls and create and manage trouble tickets in ticketing system.
- Perform basic IP troubleshooting.
- Build user accounts on the domain.
- Add and remove computers, map printers to a Microsoft domain and troubleshoot any issues.
- Assign user accounts to appropriate groups and permissions.
- Build exchange mailboxes and troubleshoot issues with email accounts.
- Diagnose, troubleshoot, and restore technical service to end-user software and hardware problems.
- Document trouble calls and computer/network actions for reporting purposes.
- Plan, install, operate, and maintain equipment in the TCF for the communication network.
- Address capabilities and limitations of TCF equipment, troubleshoot procedures, security requirements, and technology to install, operate, maintain, and restore all links and circuits that terminate in or traverse the TCF.
- Perform advanced corrective action on Technical Control Facilities to the chassis mounted component level.
- Participate in daily and weekly work meetings, as required.
- Abide by all corporate, Government, and local labor laws and regulations.
- Apply performance standards and quality control standards as directed by the Standard Operating Procedures of the company and the Government.
- Perform other work-related duties and responsibilities as assigned to meet organizational and mission requirements.