DataPath is a global leader in satellite-based communications solutions that solve our customers’ toughest communications challenges in urgent time frames and under extreme conditions. We specialize in enabling complex communication networks that are critical to the operations of the Department of Defense, Civilian Government and commercial markets. DataPath is a dynamic and growing company where we pursue excellence, innovation and speed — and our employees who embrace these values are the greatest contributors to our continued success. We want creative talent to help assure the continued growth of our innovative technology to develop solutions to help our customers connect anywhere, anytime.
DataPath is seeking a Customer Service Engineer in support of the GTACS II STT Sustainment Program.
Roles & Responsibilities:
- Ensure the maintenance, operation and performance of Ku-Band Mobile Terminals.
- Assume the on-site leadership role with customer satisfaction as the primary goal.
- Working with site personnel to:
- Maintain satellite communication system availability above acceptable levels.
- Troubleshoot and resolve any identified circuit or equipment outages or degradation.
- Provide interim reports as necessary, based on particular site conditions and/or problems.
- Maintain the site (including electronics and office) in a professional and clean manner.
- Perform the on-site duties which enable DataPath to successfully implement contractual duties relative to mobile terminal operation and maintenance.
