You are responsible for ensuring that all of the dogs in Biscuits & Bath’s care are receiving a well-rounded program of wellness and preventative medical care. You are also responsible for developing and strengthening client relationships.
Key Responsibilities:
- Assist Veterinarians with administering medications and drawing blood (under direct supervision of Veterinarian)
- Restraining animals for procedures
- Cleaning and upkeep of Veterinarian offices as needed
- Light clerical duties as needed
- Relationship Development
- Cultivating relationships with all clients
- Communicating with clients on a daily basis in the lobby and by phone
- Returning all client calls same day
- Distributing topical information to the entire client base
Performance Metrics:
- Number of incidents and health-related issues
- Client loyalty
- Number and quality of veterinarian relationships