Customer Service Representative

If you love pets as much as people, then we are looking for you to join our pack!

We are currently seeking bright, energetic, individuals who work hard, pay close attention to detail and have a love of pets. Our Disney facility in Lake Buena Vista, FL currently has both FULL -TIME and PART-TIME Customer Service Representatives roles available for 1st, 2nd and 3rd shifts.

Bring-your-pet-to-work day can be every day! We offer daycare for your own pet while you work, competitive hourly wages and our full-time team members have access to benefits which include: Medical, Dental, Vision, 401K, Life Insurance, PTO and ESOP - Employee Stock Ownership Plan (100% company paid).

We ask that you are available to work both weekends and holidays.
One year of professional animal experience is preferred, but not required!

Skills Required

-Possess a love of animals

-Displays a professional manner at all times

-Ability to work evenings, weekends & holidays

-Lift/carry 40 pounds or more

-Able to stand/walk for eight hours a day

-Able to work in a fast-paced environment

-Able to work on a computer system

-Able to handle dogs on leashes and work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions.
 

Essential Job Functions

-Welcomes both human and pet guests

-Can correctly identify animal body language/behavior

-Follows safe handling procedures

-Checking in and out of pet guests while providing excellent customer service

-Escorts pets to and from their rooms

-Takes reservations over the phone

-Can work both individually and as a team player while performing duties

-Contributes in maintaining the cleanliness of the facility

-Communication with management and other team members