Position Description

Under the direction and supervision of the Operations Manager, the H2B Operations Coordinator is responsible for coordinating activities related to client service and satisfaction as well as providing a variety of day-to-day legal support functions and administrative duties for the Operations and H-2B teams.

Supervisory Responsibilities

None.

Duties/Responsibilities

• Manages internal H-2B client lists including adding, updating, and removing details, as necessary.
• Maintains H-2B retention files including drafting, reviewing, adding, updating, and shipping to the client.
• Prepares a variety of administrative and legal documents utilizing company templates such as cover letters, correspondence, etc.
• Assists with the company’s proprietary software, Pabian BOOM!, including but not limited to, preparing client training material and identifying silos and problems with platform functionality, making suggestions for improvement, and testing that the software is working as intended.
• Oversees tracking and reporting potential H-2B clients for the Senior Manager and Founding Partner.
• Assists with preparing H-2B petitions and seasonality packets including printing, scanning, saving, binding, reviewing, and shipping.
• Reviews H-2B Government Notices including drafting and mailing associated templated letters.
• Prepares and distributes After-Approval guides for clients.
• Drafts H-2B withdrawals and early departures to notify the Department of Labor and United States Citizenship and Immigration Services, including mailing associated templated letters and correspondence.
• Performs mailing reviews for H-2B petitions.
• Completes H-2B roundtable reviews for filings with the Department of Labor.
• Answers and transfers phone calls, screening when necessary.
• Identifies and communicates opportunities to increase productivity and efficiency.
• Performs other duties as assigned.
• Contributes to maintaining positive office morale.
• Acts as an ambassador for the mission, values, and standards of behavior of the firm.

Required Skills & Competencies

• Ability to effectively prioritize and meet deadlines in a fast-paced environment.
• Demonstrates professional conduct and presence.
• Ability to maintain confidentiality, and to exercise discretion and good judgment.
• Ability to work both independently and collaboratively.
• Ability to be flexible and adapt to changes according to team needs.
• Ability to demonstrate support for organizational change.
• Strong organizational skills and attention to detail.
• Excellent oral and written communication skills.
• Proficient with Microsoft Office Suite.

Education and Experience

• Bachelor’s degree is required.
• At least 2 years of equivalent work experience is required.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Regularly required to stand or walk, reach with hands and arms, stoop and/or bend.
• Occasionally lifts up to 15 pounds.

Note: This is not necessarily an exhaustive or all-inclusive list of responsibilities, skills, duties, requirements, efforts, functions, or physical requirements associated with the job. This position description is not a contract of employment or a promise or guarantee of any specific terms or conditions of employment. Pabian Law, LLC may add to, modify, or delete any aspect of this (or the position) at any time as it deems advisable.