Position Description

Under the direction and supervision of the Founding Partner, oversees the day-to-day activities of the corporate department, ensuring that the team is managed and performing efficiently and effectively.

Supervisory Responsibilities

• Directly manages (5+) Corporate team members.
• Participates in the hiring and training of Corporate team members.
• Conducts performance evaluations and provides coaching and feedback that is timely and constructive.
• Assists the Human Resources Manager with discipline and termination of employees as needed and in accordance with company policy.

Duties/Responsibilities

• Establishes quantitative and qualitative metrics, guidelines, and standards by which the company and Corporate team’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement and presents solutions to address each area of improvement.
• Reviews, analyzes, and evaluates business procedures.
• Collaborates with the Director of Operations and the HR Manager, as needed, to implement policies and procedures that will improve day-to-day operations.
• Communicates and explains new directives, policies, or procedures to the team to explain changes, answer questions, maintain morale, and gather feedback, when applicable.
• Partners with the Director of Operations and the HR Manager, as needed, to improve operational efficiencies through policy and procedural changes and the creation of checklists and templates.
• Creates and oversees training plans for onboarding new Corporate team members.
• Oversees the preparation of a full range of immigration petitions and applications for corporate and sports clients including but not limited to: H-1B, TN, L-1, O-1, EB-1, E-3, PERM, I-140, I-485, P-1, etc.
• Manages a substantial caseload of immigration matters in various stages.
• Effectively manages team members and monitors cases to ensure all tasks are being completed and deadlines are met.
• Proactively communicates, develops, and implements solutions to issues with cases.
• Builds and maintains relationships with clients by facilitating communication via phone, video conferencing, and drafting and reviewing email responses to client questions to ensure goals and needs are being met.
• Addresses client case status inquiries, including steps in the process remaining, processing times, and preparing, updating, and managing custom reports. 
• Assesses eligibility of corporate foreign national employees for non-immigrant and immigrant visa status in the U.S.
• Oversees the following for the corporate team:
  • Case delegation
  • Case review
  • Drafting and/or reviewing documents/complicated support letters typically based on established precedents
  • Drafting and/or reviewing of complicated email responses
  • USCIS petition review
  • Researching complex immigration issues, applying informed analysis, and developing creative and appropriate solutions to clients’ case requirements
  • Drafting responses to audits and Requests for Evidence (RFE’s)
  • Amendment requests as needed
• Reviews and provides constructive feedback for the Corporate team’s casework and case assignments.
• Collaborates with the Senior Team to ensure strategic initiatives, goals, and concerns are being discussed at the bi-weekly meetings.
• Performs other duties as assigned.
• Proactively applies and shares knowledge of firm and client processes.
• Contributes to maintaining positive office morale.
• Acts as an ambassador for the mission, values, and standards of behavior of the firm.

Required Skills & Competencies

• Thorough understanding of practices, theories, and policies involved in corporate immigration.
• Superior verbal, written, and interpersonal communication skills.
• Superior managerial and diplomacy skills.
• Excellent analytical, decision-making, and problem-solving skills.
• Proven ability to effectively prioritize and meet deadlines in a fast-paced environment.
• Proven ability to lead a department and manage direct reports.
• Leads and supports organizational change.
• Excellent organizational skills and attention to detail.
• Extremely proficient with Microsoft Office Suite.

Education and Experience

• Must have a J.D. degree from an ABA-approved law school and be an active member in good standing of the Massachusetts Bar Association.
• 2+ years of equivalent employment-based immigration experience is required.
• Knowledge of the mission, values, and leadership of the organization preferred.
• Extensive background with at least 5 years of related experience.
• 3+ years of supervisory or management experience is preferred.
• Knowledge of the mission, values, and leadership of the organization preferred.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Regularly required to stand or walk, reach with hands and arms, stoop and/or bend.