EMS Clinical Liaison - FT - Days

Hours: 8AM - 4PM

Days: Monday - Friday

JOB SUMMARY 

Provides support and coordination for all inpatients at Bradley Medical Center needing EMS transfer. The CL, will act as a liaison to ensure smooth transitions for the patient and family when transferred to other facilities. The CL makes arrangements for EMS patients and works with the clinical team and social workers, in order to improve throughput. The CL, will communicate often with the appropriate members of the team, notifying them of any barriers with transitions and may be assigned other duties to help facilitate throughput. The CL will have an important role assisting the care management team, and nursing team working toward a common goal.  

JOB QUALIFICATIONS 

Education: College Degree preferred, or equivalent years of work experience in transition of care, or care coordination, required. 

Licensure: Paramedic License preferred 

Experience: Three years of work experience, preferably in a business or health care environment, proven to have strong customer service skills, required. Some experience with leadership skills preferred.   

Skills: Strong interpersonal and organizational skills.  Ability to prioritize workload and complete tasks with minimal direction.  Proficient to expert level skills in Microsoft Excel, Microsoft Word, and Microsoft Power Point. Must have a basic understanding of inpatient healthcare Self-starter, driven to expand upon current knowledge. 

PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS 

Typical office environment subject to frequent interruptions and heavy work volume with certain deadline requirements.  Assigned work area and auxiliary work areas well organized for easy accessibility. Desk and floor duties throughout the hospital, working in a close-knit environment. Ability to follow written and verbal instruction, use independent judgement and maintain workflow with minimal supervision communicating effectively at all levels, demonstrating a positive attitude, as well as demonstrating team player traits, focused on the common goal.  Ability to deal with task interruptions, changing gears, prioritizing directives, in order to meet the needs of the business/patient. Minimal physical effort required to operate office equipment.  

Full-Time Benefits

• 403(b) Matching (Retirement)
• Dental insurance
• Employee assistance program (EAP)
• Employee wellness program
• Employer paid Life and AD&D insurance
• Employer paid Short and Long-Term Disability
• Flexible Spending Accounts
• ICHRA for health insurance
• Paid Annual Leave (Time off)
• Vision insurance