SALARY RANGE
$78,000 - $85,000
POSITION LOCATION
This position is eligible for a hybrid work arrangement. Currently 5 days of on-site work per month are required.
POSITION PURPOSE
The role of the Project Manager at MDT is to plan, execute, and finalize project deliverables according to strict deadlines. The Project Manager will work with the client to define the project objectives and deliverables and ensure that those are carried out to meet and exceed stakeholder expectations. This includes, but is not limited to, defining scope, building, and executing of project plans, and coordinating efforts of MDT, Jack Henry, and credit union team members to deliver a project on time. When applicable, the Project Manager will coordinate third-party vendors to work with MDT and credit union clients. Responsible for overseeing quality control throughout the entire project lifecycle and communicating timely and appropriately to project stakeholders.
DUTIES & RESPONSIBILITIES
- Responsible for planning the project to accomplish the established goals within constraints such as time, cost, scope, and agreed-upon quality standards.
- Continuously monitors progress of project in terms of the status of the plan and keeps all stakeholders informed of the progress.
- Identifies, logs, analyzes, and manages potential and actual issues and risks. Takes corrective action on issues by tackling day-to-day issues head on and reviewing how more serious issues and risks might impact the scope, schedule, quality, and cost of the project.
- Continually evaluates established policies and procedures and updates or modifies them as necessary.
- Possesses general understanding in the areas of application programming, database, and system design.
- Understands Internet, Intranet, Extranet and client/server architectures.
- Understands internal MDT network and connectivity requirements for 3rd-party vendors and credit union clients.
- Possesses a thorough understanding of project capabilities.
- Responsible for project team leadership, including acquiring team members, motivating team, and ensuring team collaboration throughout the project.
- Provides leadership to project team through effective objective setting, delegation, and communication. Directs, schedules, and coordinates project tasks.
- Ensures that staffing levels for projects are appropriate and additional resources are requested as needed.
- Ensures that questions and concerns are promptly and courteously resolved.
- Ensures that company policies and procedures are effectively conveyed.
- Ensures that the company’s professional reputation and appropriate levels of confidentiality are maintained.
- Represents the company with various trade professionals and groups.
- Communicates effectively with clients to identify needs and evaluate alternative business solutions.
- Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
- Keeps management informed of progress toward established objectives and any significant problems.
- Communicates difficult/sensitive information tactfully.
- Completes required reports and records.
- Attends and participates in meetings and committees as required.
- Stays informed of trends and changes in the project management field.
- Completes special projects and research studies as required.
- Ensures that the work area is clean, secure, and well maintained.
EDUCATION & EXPERIENCE REQUIREMENTS
- High school diploma or equivalent.
- Bachelor’s degree in Computer Science or a related field, or equivalent experience.
- PMP (Project Management Professional) certification preferred.
- Five (5) years of experience in financial institution back-office core processing preferred.
- Five (5) years of experience using project management methodology.
- Experience managing multiple IT projects.
REQUIRED KNOWLEDGE
- Knowledge of computer and telecommunications equipment.
- Understanding of client operations and information needs.
- Advanced analytical/technical knowledge pertaining to decision analysis.
- Understanding of teller functions, membership, lending, GL, and ACH/Share Draft processing preferred.
WORKING CONDITIONS
- No hazardous or significantly unpleasant conditions (such as in a typical office).
- Additional hours, including Saturday/Sunday support, as required.
- Occasional in-state and/or out-of-state overnight travel.
- Long duration of computer workstation usage.
INTENT AND FUNCTION OF JOB DESCRIPTIONS
Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system.
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
