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Primary
- Promote, work, and act in a manner consistent with the mission of GrillMarx Columbia – Our mission is to provide absolute guest satisfaction. We will do everything we can to excel by working hard, showing concern and commitment to everyone who enters. We want to be their favorite place to eat and drink period
- Set tables with clean linens, condiments, or other supplies.
- Clear tables after guests, wipe and sanitize tables or seats with dampened cloths or replace dirty tablecloths.
- Promptly clean table tops, chairs, booths, and the floor under and around tables between guests.
- Remove used tableware between courses and provide tableware for next course.
- Locate items requested by guests.
- Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
- Take soiled tableware to the designated area, and unload, sort and stack silverware, dishes, and glassware for cleaning.
- Perform serving, cleaning, or stocking duties to facilitate customer service.
- Carry food, dishes, trays, or silverware from kitchens or supply areas to serving counters.
- Clean up spilled food or drink or broken dishes and remove trash.
- Serve food to guests as it is ready from the kitchen
- Promptly greet guests when you see them
- Thank guests as they leave.
- Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays.
- Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of the restaurant, and mop or vacuum floors.
- Fill beverage or ice dispensers.
- Stock cabinets or serving areas with condiments and refill condiment containers.
- Communicate with server and host or hostess to expedite efficient seating, table utilization, and customer service.
- Respond appropriately to guest requests and communicate guest requests to server as needed.
- Obtain service area assignment at the beginning of each shift.
- Inspect assigned restroom every 30 minutes, and clean as needed.
- Attend all scheduled employee meetings and offers suggestions for improvement.
- Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
- Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
Supplemental
- Run cash registers.
- Slice and pit fruit used to garnish drinks.
- Wash glasses or other serving equipment at bars.
- Stock refrigerating units with wines or bottled beer or replace empty beer kegs.
- Carry linens to or from laundry areas.
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