|
Primary
- Promote, work, and act in a manner consistent with the mission of GrillMarx Steakhouse
- Prepare and serve alcoholic and non-alcoholic drinks consistent with the restaurant’s standard drink recipes.
- Accept guest payment, process credit card charges, and make change if necessary.
- Check identification of guests to verify age requirements for purchase of alcohol.
- Clean and sterilize glasses, utensils, and bar equipment.
- Check all stations including shuck regularly to ensure cleanliness and inventory – fill or clean as needed.
- No cell phones may be used behind the bar other than a quick text if necessary or to add to a conversation with a guest that will enhance their experience.
- No idle hands ever – time to lean – time to clean – use this time to check the checklist on the wall. Check bathrooms/run food, fill salt and pepper shakers, wipe placemats, menus, clean area around POS etc.
- Record drink orders accurately and immediately after having received them into the register system.
- Attempt to limit problems and liability related to guests’ excessive drinking by taking steps such as persuading guests to stop drinking, or ordering taxis or other transportation for intoxicated guests.
- Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
- Present drink menus, and food menus, make recommendations, and answer questions regarding beverages and food.
- Take beverage orders from serving staff or directly from guests seated at the bar or along the rail and tables if needed – be helpful and courteous to all staff while helping them deliver a great product to the guests
- Clean bars, work areas, and tables.
- Reset tables in bar area.
- Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
- Slice and pit fruit, and prepare other garnishes for drinks.
- Ask guests who become loud and obnoxious to leave, or physically remove them.
- Arrange and maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation, promotion of beverages, and attractive displays.
- Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas.
- Recognize and learn the names of regular guests
- Assist the restocking and replenishment of bar inventory and supplies.
- Report all equipment problems and bar maintenance issues to the restaurant manager.
- Attend all scheduled employee meetings and offers suggestions for improvement.
- Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
- Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
Supplemental
- Plan, organize, and control the operations of a cocktail lounge or bar.
- Order or requisition liquors and supplies. – Alert manager to any low stock items
- Assist in cleaning bar at the end of your shift prior to completing your shift.
- Create drink recipes when asked.
- Respond to Management requests/calls in a timely fashion.
- Provide guests with information about local areas, including giving directions.
- Use Comp check according to manager direction. Any drinks served and not recorded on the guest check or comp check may result in termination
- No partaking in drinking behind the bar until your shift is over (see addendum)
- Employee Discount – 50% off from employee menu at designated times. Or while dining in separate from a day you are scheduled to work
|
