Your Opportunity Telgian is looking for a hands-on Vendor Account Specialist to be the company’s front line of communication for time sensitive scheduling and dispatch of work orders of our customers’ fire and life safety systems. This critical position is committed to communication of details involving the on-time delivery of work dispatched to the vendors and obtaining their commitment to complete the service(s) on or before an agreed upon date.
The Vendor Account Specialist works directly with our vendors in a cross functional team focused on the on-time completion of work. Are you an experienced team player who is a self-starter, energetic and goal oriented? At Telgian you will experience a high level of achievements while developing relationships with sub-contractors/vendors within an assigned region. You will drive results for on-time work completion, on-time submission of accurate invoicing and reports, research vendor payment issues, and meet daily, weekly, and monthly deliverables. We are a growing company in search of high energy associates that can meet today’s challenges and prepare us for the future.
Essential Functions
- Prioritizes work orders and dispatches to the most qualified vendor based on a variety of criteria.
- Daily follow up with vendors regarding all regionally assigned service orders that are in process, ensuring on time completion as required by Telgian and its customer contracts.
- Working directly with the vendors, establish processes with the vendors' administrative teams to improve performance where needed, high focus on scorecard results.
- Work directly with the Vendor Management Supervisor to review overall performance health of assigned region. Isolate vendors that are performing well and those needing improvement to establish and measure standards.
- Assist Vendor Management Supervisor to proactively assign vendors to customer locations.
- Assignments based on vendors' current workload, rates/cost, and performance.
Compensation and Benefits At Telgian, we are proud to offer a unique, professional work environment where we consider all of our associates to be part of our family. We provide a competitive salary, a comprehensive benefits package, and a place to advance your career. More importantly as a values driven organization, at Telgian you will be treated with dignity while having fun in your work!
About Telgian Telgian Corporation is a worldwide provider of comprehensive fire, security, and life safety services. Headquartered in Phoenix, Arizona, Telgian provides service throughout the U.S., Canada and Mexico. Telgian offers expertise for consulting, inspections, engineering, and design of fire alarms, sprinkler systems, suppression systems, security alarms and life safety programs. We provide our clients a single-source solution for all of their fire protection and life safety needs. Our client base includes top retail chains, commercial building owners, healthcare companies, restaurants and food service, hospitality and insurance companies. We partner with architects, contractors, heavy manufacturers, industrial and commercial corporations, fire and building departments and facility managers to design a system based on our clients requirements and specifications.
