If you are driven, have collections experience, can think outside-the-box, and are GOAL-ORIENTED, apply today!
Top Central Texas Credit Union is seeking a Collections Administrative Support Specialist. This is your chance to join a team that has been voted one of the best credit unions to work for by The Credit Union Journal! We are an employer that values our employees and we offer an excellent benefits package, including health, dental, vision, 401K with 6% match, vacation, and sick leave.
As a Collections Admin Support Specialist, you will:
Provide support within the collections department. This will include handling responses to tickets, email, and voicemail in a timely manner. Processing credit life, disability, and GAP claims. The posting of Trustee payments, initiating repossessions, and working collateral through the liquidation process, Strong decision-making skills with ability to problem solve in the moment. Responsibilities also include:
- Exceptional decision-making and problem-solving skills
- Good Organizational Skills
- Strong written & oral communication
- Able to deal with complexity
- Ask questions to diagnose problems with a one touch philosophy
- Act with tact and negotiate effectively with borrowers, employees/departments
- Ability to correctly interpret and implement written and verbal directions
- Accurately process electronic payments
- Positive attitude and team oriented.
We are looking for someone who has:
- Education: High School Graduate or equivalent
- Stable work history
- Previous call center or teller experience preferred
- Strong analytical, negotiation and problem-solving skills
- Strong decision-making skills and intuitive natured to think on your feet
- Knowledge of MS Office Suite, including Word and Excel
- Ability to work in multiple systems at one time
- Ability to work flexible hours as needed
What's in it for you?
- This is a full-time, in-office, position. That means, you’ll be eligible for our fabulous benefits package. Competitive salary, vacation and sick leave, 401k with company match.
- We work hard. All the time. The reward? Opportunity for growth in your career and to be part of a company that continually succeeds because of our awesome team.
- Must have flexibility to work shifts between 8:30am to 6:00pm Monday to Friday. Saturdays are rare but you may be asked to work the occasional Saturday half-day shift.
- Texell is a fast-paced environment and is not for everyone. If you think you have what it takes, then we would love to talk to you! So what are you waiting for? Apply now!
