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Senior Manager On-site, DSV Operations

Job Details

Timex Group USA, Inc. [Watch Hill - Middlebury] - Middlebury, CT
Full Time
Supply Chain

Description

We are rebel watchmakers with a purpose. Established in 1854 as the Waterbury Clock Company, we took a traditional European watchmaking and layered American industrial ingenuity on top. That is when we began our journey to disrupt a 300 year old industry. Timex took mantle clocks made from wood and made them out of metal and made them faster and affordable for everyone. We took the pocket watch, added a strap, and put it on your wrist. Today our design lab in Milan designs the most beautiful watches for consumers around the world. Come join our team, make a difference, and wear watches from Timex and some of the biggest brands in the world.

Summary

**It is important to note that this role works on-site at our 3PL provider located in Aurora, IL**

Act as the Timex representative on-site at our third-party logistics provider and manage the daily activities while providing supervision and training to team members to ensure business operations run efficiently.  Developing and implementing operational plans, processes, and procedures to follow the company strategy across the organization, overseeing business processes, and analyzing operational efficiencies.  Cross functional collaboration with various Timex Group departments.

Qualifications

Responsibilities

  • Monitor and evaluate 3PLwarehouse operations to ensure they meet established standards and goals. Identify areas for improvement and implement strategies to optimize workflows, reduce waste, and improve overall efficiency
  • Ensure 3PL partner executes flawless customer SOP’s, monitor and audit customer compliance
  • Serve as primary point of contact when there are customer issues related to operations
  • Support capacity and labor planning with 3PL team and Timex Order Management team
  • Oversee inventory control processes, including receiving, storage, picking, and shipping.
  • Ensure inventory accuracy and manage stock levels to meet customer demand without overstocking
  • Manage inbound and outbound logistics, including transportation scheduling, carrier management, and ensuring timely deliveries
  • Work closely with suppliers and customers to streamline supply chain operations
  • Develop and manage the warehouse operations budget, controlling costs while maintaining high service levels
  • Track expenses, identify cost-saving opportunities, and report on financial performance
  • Prepare and present operational reports to senior management
  • Analyze key performance indicators (KPIs), track progress, and make data-driven decisions to drive continuous improvement
  • Address operational issues as they arise, developing solutions to maintain workflow and minimize disruptions
  • Collaborate with other departments to resolve cross-functional challenges
  • Direct and lead the daily work and safety of employees engaged in receiving, returns, replenishing and storing inbound product, including all warehouse functions, receivers, and day forklift operators
  • Understand and use manufacturing and fulfillment technology (i.e. WMS where appropriate, hardware and software components) and maintains control of department functions and procedures
  • Support internal projects across the Timex network as required
  • Proactively recognize and provide training and development as needed

Requirements

  • Minimum 10 years of experience in Supply Chain Operations
  • Strong financial and analytical skills including proficiency in retail math
  • Superior organizational & communication skills along with the ability to facilitate and participate in group meetings and presentations
  • Creative self-starter with ability to work well with minimal supervision and interact in cross cultural environments
  • Proficient in Microsoft Office including Outlook, Word, Excel, and PowerPoint

In addition to our wide product offering, Timex Group offers the following benefits:

  • 401K
  • Robust Medical, Dental, Vision Plans
  • Generous Company Holidays/Vacation
  • Extended Sick and Personal
  • Hybrid Remote Office Policy
  • Summer Fridays all year long!
  • Parental Leave Policy

Timex Group is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

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