DINING ROOM SERVER

Reports to:  Executive Chef/Director of Dining Services and Dining Room Managers

General Description:  Provides assistance and service in all food functions in accordance with current applicable federal, state, and local regulatory guidelines.

Duties and Responsibilities:

• Review menus prior to serving times and understand menu.
• Inspect special diet trays to assure that the correct diet is served to the resident.
• Assist cooks in meal preparation including salads, fruits, and desserts.
• Follow department standard procedures for Dining Room Servers while serving residents’ meals.
• Serve meals that are palatable and appetizing in appearance.
• Set up meal trays, food carts, dining room, etc., as instructed.
• Distribute and collect menus as necessary.
• Obtain food supplies for next meal.
• Deliver food carts, trays, etc., to designated areas. Serve food in dining rooms as instructed.
• Perform dishwashing/cleaning procedures. Assure that utensils, etc., are readily available for next meal.
• Remove food trays from carts, kitchen, dining rooms, etc., and take to dishwashing area.
• Prepare and deliver snacks, etc., as instructed.
• Follow safety regulations and precautions at all times.
• Dispose of food and waste in accordance with established policies.
• Make only authorized food substitutions.
• Restock condiments on tables.
• Assist in food preparation for special meals, for parties, etc.
• Assist in daily or scheduled cleaning duties, in accordance with established policies and procedures.
• Clean and sanitize work tables, meat blocks, refrigerators/freezers, etc.
• Sweep and mop floors as directed.
• Carry soiled utensils, dishes etc., to wash area.
• Return clean utensils and dishes to proper storage areas.
• Ensure that safety regulations and precautions are followed at all times by all personnel.
• Follow established Infection Control Precautions policies and procedures when performing daily tasks.
• Agree not to disclose residents’ protected health information and promptly report suspected or known violations of such disclosure to the HDM
• Completes monthly electronic trainings (Relias) as assigned.
• Other duties as assigned.

Qualifications:

• High school diploma preferred.
• Must have good interpersonal skills.
• Must have a general understanding of special diets in accordance with State and ADA regulatory guidelines.
• One (1) year food experience in a capacity in a hospital, nursing care facility, or other related medical facility preferred (but not necessary).
• Must be able to follow oral and written instructions.  
• Must maintain the care and use of supplies, equipment, the appearance of work areas, and proper performance of assigned duties.
• Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and, at times, hostile people within the facility.
• Must be able to push, pull, move, and/or lift a minimum of 40 pounds
• May be necessary to assist in the evacuation of residents during emergency situations.

Requirements: 

• Must be able to speak, read and understand verbal and written instructions in English; and must be able to be understood clearly and easily by residents as English is the prevailing language at Holly Hall Retirement Community.
• Must be able to make independent decisions when circumstances warrant such action.
• Must be able to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the public.
• Must be able to work harmoniously with other personnel.
• Works beyond normal working hours, on weekends, and in other positions temporarily, when necessary.
• Sits, stands, bends, lifts, and moves intermittently during working hours.
• Is subject to frequent interruptions.
• Must be able to cope with the mental and emotional stress of the position.
• Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met.
• Must function independently and have flexibility, personal integrity, and the ability to work effectively with other staff.
• Must be in good general heath and demonstrate emotional stability.
• Must be able to lift, push, pull, move and manipulate at least 50 pounds.
• Must be able to assist in the evacuation of residents.

General Statement:  It is understood that this document may be changed in the future in the best interest of Holly Hall and/or those served.  Any changes will be discussed with the incumbent.