We are looking for a professional and compassionate Passenger Assistant to join our team! The ideal candidate will have an aptitude for customer service and strong interpersonal skills.
The Passenger Assistant is responsible for providing exceptional service to handicap and disabled passengers. The assistant will work in close collaboration with airport staff and customer service personnel to ensure smooth and efficient transportation services.
Responsibilities:
- Provide a warm, friendly and accommodating customer service experience to passengers in need of assistance
- Communicate information effectively to passengers and airport staff
- Ensure passengers board safely, provide directions and help passengers with mobility needs
- Remain vigilant and stay updated on airline regulations, schedules and boarding requirements
- Help load and unload baggage when needed
Requirements:
- Excellent customer service and communication skills
- Ability to respond calmly and confidently in a high-pressure situation
- Exceptional attention to detail
- Physically fit to lift, carry and transfer heavy items
- Professional attitude and work ethic
If you have a great attitude and an eye for customer service, we'd love to hear from you!
