IT Associate Intern

About Us:

Magna Legal Services provides end-to-end legal support services to law firms, corporations, and governmental agencies throughout the nation. As an end-to-end service provider, we can provide strategic advantages to our clients by offering legal support services at every stage of their legal proceedings.

Job Description:

Internship Title: IT Associate Intern

Position Summary:

Magna Legal Services is seeking a motivated and tech-savvy IT Associate Intern to join our IT department. This internship offers a hands-on opportunity to work alongside our technical support team, assisting with daily operations and gaining valuable real-world experience in system maintenance, troubleshooting, and IT project support. This internship will be on-site at our headquarters in Philadelphia, PA.

Key Responsibilities:

• Provide technical support to internal users, troubleshooting hardware, software, and network issues.
• Escalate complex issues appropriately and track problem resolutions.
• Assist with system maintenance, including updates, hardware setups, and IT inventory tracking.
• Contribute to IT projects by documenting procedures, testing new technologies, and collaborating with team members on rollouts and upgrades.

Qualifications:

• Basic understanding of computer systems, networks, and operating systems (Windows/macOS).
• Familiarity with office software (e.g., Microsoft Office, Google Workspace).
• Strong analytical and problem-solving skills.
• Clear communication and teamwork abilities.
• Eagerness to learn and adapt in a professional environment.
• Familiarity with ticketing systems, basic scripting (PowerShell, Python), or IT tools like Active Directory and remote desktop applications.
• Prior experience through projects or internships involving system setup or technical support.
• Ability to commute to our headquarters in Philadelphia, PA.
• Pursuing a Bachelor’s degree in IT, Computer Science, Computer Engineering, or another STEM-related discipline. Rising Seniors are preferred.
• Coursework in networking, systems administration, software development, or cybersecurity is a plus.
• Ability to commute to the Philadelphia, PA office.

Internship Benefits:

• Mentorship from experienced professionals in information technology
• Exposure to strategic decision-making and process optimization
• Opportunity to contribute to real IT project support.

Compensation: USD $15.00 - $18.00 per hour.

An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of the total compensation package for employees.

Magna Legal Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.