HR8 - Benefits and Compliance Administrator - Full Time - Exempt

POSITION SUMMARY:

Reporting to the Director of Human Resources Compliance and Analytics, the Benefits and Compliance Administrator administers ECS’ employee benefit programs and is responsible for ensuring compliance with all applicable HR policies and regulatory requirements, proactively mitigating risk and maintaining best practices in alignment with organizational standards.

Due to the evolving needs of the HR department, this job description may be subject to change both before and after hiring as we continue refining the best approach to supporting our employees.  

PRIMARY DUTIES AND RESPONSIBILITIES:

• Serve as primary point of contact and subject matter expert on all ECS employee benefit plans and leave of absence options.
• Administer and manage annual open enrollment process.
• Timely enroll newly eligible employees in respective health plans. Process all mid-plan year changes, additions and deletions to benefits, in a manner that complies with all plan rules and requirements.
• Partner with HR Generalist to provide medically related paperwork for exiting employees and timely terminate employee’s health plans and ensure COBRA compliance upon employees’ separation of employment.
• Process, approve and track tuition reimbursement and education completion incentives.
• HRIS data entry and maintenance for all employee benefit programs, including validating and maintaining vendor benefit plan information with employee changes in pay, status, department code, and any other pertinent information to ensure accurate monthly billing.
• Prepare medical, dental, vision, life and EAP monthly invoices including monthly fee funding report, monthly credit report for Kaiser credits, monthly Guardian claims and monthly census reports for life insurance and EAP billing.
• Participate in bi-weekly calls with broker regarding Kaiser claims.
• Prepare bi-weekly HRA and Kaiser debit card reconciliation for the finance department.
• Manage, ensure compliance with, and appropriately track leaves of absences.
• Process leave of absences with employees in a compassionate and dignified manner.
• Lead the interactive process and approve ADA and other reasonable accommodation requests, in partnership with program leadership.
• Complete medical related verifications of employment.
• Prepare new hire files and ensure files are in compliance post new hire orientation.
• Conduct bi-weekly orientation to all new hires and ensure information is clearly understood.
• Conduct bi-weekly Payroll Review to ensure compliance with MCO, local, state and federal employment laws.
• Monitor, track and ensure compliance with all legal and ECS required training.
• Timely respond to employee calls and emails and successfully troubleshoot employee disputes and issues as appropriate for the role of Benefits and Compliance Administrator.
• Other duties, as assigned.

REQUIREMENTS:

• Minimum 3 years working on benefits administration and leaves of absences for an organization with at least 400 employees.
• Familiarity with employment laws.

• Ability to multitask with demanding timeframes, strong project management and time management skills.
• Collaborative work style and ability to work well independently with minimal supervision. 
• Demonstrated confidence with and ability to manage full benefits administration process and successfully troubleshoot complex benefits and leave issues as they happen.

• Articulate, good verbal and written communication.
• Ability to appreciate differences in perspectives and points of view and commitment to diversity, equity, and inclusion.
• Compliance driven, highest integrity and commitment to ECS’s mission and to its organizational values.
• Moderate knowledge of Microsoft Applications: Word, Excel, and Outlook, as well as previous experience with HRIS systems.
• Joyful and optimistic with an authentic level of compassion; emotionally mature with a good        sense of humor.
• Ability to use discretion and maintain confidentiality.
• Appreciate inclusivity and have a positive attitude to work in a diverse, multicultural, and lived experience environment.
• HR certification a plus.

OTHER: 

Must secure finger image screening and annual TB screening. Will honor and abide by Episcopal Community Services rules and regulations, including confidentiality.

ECS will consider for employment qualified applicants with arrest and conviction records as consistent with San Francisco's Fair Chance Ordinance.

ECS values a workplace where every individual is respected, supported, and given equal opportunity to thrive. We are an equal opportunity employer dedicated to creating a welcoming and inclusive environment for all.