MEDICAL DIRECTOR VISTA

POSITION TITLE: Medical Director - Vista Family Health

REPORTS TO (TITLE): Chief Medical Officer

SALARY RANGE:  $246,500 - $300,500 DOE

Job Summary: Reporting to the Chief Medical Officer, the Site Medical Director is responsible for achieving a high quality of patient care at their site.  In addition to regular staff physician duties, areas of responsibility include supervision and development of the provider team, clinical site supervision, and operations and system improvement at the site. The duties also include a clinical faculty appointment in the Santa Rosa Family Medicine Residency Program that includes precepting family medicine residents and medical students in clinics and serving as a liaison between the residency and clinic.

Specific Tasks/Duties Include:

Clinical Duties

• Provides for the diagnosis and treatment of health center patients within the scope of his/her license to practice medicine.
• Provides follow-up on patients seen including chart notations, lab review, and referrals to specialists.
• Participates in Provider meetings, quality improvement/maintenance meetings, OB review meeting, and other professional activities as required by providers as part of team functioning.
• Meets regularly with the CMO to review patient care issues and provides input into the development of treatment guidelines and protocols.
• Provides back-up for mid-level providers on site, or by phone during the day or after hours, when on call.

Supervise and Develop Provider Team

• Recruitment and retention activities, in collaboration with CMO and Human Resources Recruiting Manager.               
• Supervises providers: orients new providers, responds to staff and provider concerns, oversees probationary period, and provides feedback, evaluation, and conducts performance improvement and disciplinary action as necessary.         
• Oversees clinical staff development, including providing opportunities for professional development.
• Leads provider and staff meetings, lead quality improvement processes and trainings, and other site projects as directed by CMO.

Clinical Site Supervision

• Responsible for overall quality of patient care and site productivity.
• Performs or delegates lab review and reviews urgent labs as needed.     
• Performs or delegates annual review processes for all providers including chart review for new providers and advanced practice nursing staff and covers as needed for, providers on vacation or leave.              
• Takes leadership role in recruitment and hiring processes of locum tenens providers, staff providers, and organizational leaders.
• Responds to variances and sentinel events in coordination with the Risk Management Committee.
• Participates in residency meetings including operations, training, and faculty meetings to serve as liaison and to build on the current collaborative relationship.
• Precepts family medicine residents and medical students in ambulatory care teaching curriculum as negotiated with the residency administration.
• Performs or delegates completion of billing, forms, orders, and referrals on behalf of resident trainees as needed based on regulatory requirements. E.g. physical therapy referrals must be signed off by a physician.
• Responsible for operational and financial performance of clinical site.

Operations and System Improvement

• Manages provider schedule for optimal access for patients
• Manages provider productivity for optimal access for patients.
• Supervise and develop non-clinical staff at the assigned sites. 
• Provide leadership for the cross-site departments including direction, training, performance management and development of all assigned staff. 
• Must be familiar with the Collective Bargaining Agreement in the supervision of any union-represented staff.  Responsible for timely, accurate submission of timekeeping processes to payroll.
• Participate in ongoing training.
• Work with community partners on regional and local projects related to clinical quality improvement in a collaborative fashion.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Minimum Qualifications:  

Education:

• Active California medical license and good standing with the Medical Quality Control Board of the State of California.
• Active DEA license.

Experience:

• 5 to 10 years of clinical experience.
• 3+ years of leadership experience.
• Clinical management experience or training preferred.
• Experience with residency training program curriculum and ACGME requirements for trainees and US residency training programs.
• Experience working with electronic medical records, eClinicalWorks preferred.

Knowledge and Skills:

• Demonstrated proficiency with all tasks on the most current Medical Director competency list.
• Spanish language intermediate proficiency or above (speak, read, and write) preferred.
• Demonstrates knowledge of compliance issues within the community clinic environment.
• Demonstrates a willingness to report any incident that is unusual or incompatible with accepted clinic procedures.
• Complies with HIPAA policies.
• Strong interpersonal skills; ability to be sensitive with persons of various social, cultural, economic and educational backgrounds.
• Experience with Microsoft Office applications including Outlook, Word, Excel and PowerPoint.
• Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• Good judgment, problem solving and decision-making skills.

SRCH is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

Physical Requirements:  

While performing the duties of this job, this position is frequently required to do the following: 

• Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time. 
• Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population. 
• Give and follow verbal and written instructions with attention to detail and accuracy. 
• Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.
• Vision: see details of objects at close range.
• Coordinate multiple tasks simultaneously. 
• Reach forward, up, down, and to the side. 
• Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.
• Lift up to 20 pounds.
• Travel to other office and community locations. 

SRCH provides reasonable accommodation for individuals with a physical or mental disability to apply for jobs and to perform the essential functions of their jobs unless it would cause an undue hardship.