Loss Prevention Specialist

SUMMARY:

The Loss Prevention Specialist will support clients in reducing controllable losses associated with property-casualty and worker's compensation exposures, as directed by IRCM management.

The Loss Prevention Specialist supports client loss prevention efforts through the design and delivery of high-quality loss prevention services, utilizing a variety of methods which include live training presentations, loss prevention analyses, content development, client site service, and verbal and written communications, as required.

The primary goal of this position is to assist clients in reducing the occurrence and, where possible, the severity of losses caused by accidental events, injuries, and illnesses.  The Loss Prevention Specialist also supports other IRCM service functions, including, but not limited to, assessments, inspections, investigations, and property valuations.

ESSENTIAL FUNCTIONS:

•  Develop, and collaborate with others in developing, client-focused loss prevention elements including:
  • Training programs that are educational, creative, interactive, and enjoyable for employees
  • Articles and other written loss prevention guidance material
  • Client employee safety recognition programs
• Schedule and deliver loss prevention services, including all travel arrangements
• Effectively present a professional loss prevention persona to clients, including appropriate attire and appearance
• Deliver loss prevention training programs to audiences, in a professional and interactive manner
• Perform site assessments, which may involve ascending/descending ladders and transferring to/from rooftops, working indoors and outdoors, as well as on varying terrain surfaces, of facilities and operations, and develop written reports of these visits/assessments
• Measure, record data, photograph, and create property sketches; effectively check work for errors and make corrections
• Work closely with individual clients to analyze loss exposures caused by both policies and practices (present and not present), educate clients, and develop tailored plans for reducing or eliminating those exposures
• Provide technical support to client base, as requested by clients or IRCM management
• Lead special projects and programs related to loss prevention and awareness
• Support the selection of incentives and other program-based recognition awards
• Conduct and disseminate research to support client loss prevention needs
• Assist IRCM’s claims departments as needed with loss investigations and follow-up
• Review loss histories to investigate and report on ways of reducing client losses
• Schedule all loss prevention delivery services with clients
• Work safely at all times, serving as a role model for clients and employees
• Assist the Loss Prevention Manager, as needed, with internal meeting coordination and agendas
• Review all activities relating to the public, members, and companies to avoid issues involving potential errors and omissions
• Participate in seminars and other training to maintain required licenses and for knowledge and skill development 

ADDITIONAL RESPONSIBILITIES:

This job description is intended to describe the level of work required of the person performing the position. Essential functions are outlined; however, other duties may be assigned, as needs arise, or as necessary to support the essential functions. Specific performance objectives may be developed each year to measure the performance of the tasks and functions listed in this job description.

Telecommuting opportunities vary by location, department and business need and are subject to change, as needed. Each manager will provide details on any telecommuting opportunities, as well as scheduling, within their department. 

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to work alone, as well as in a group
• Ability to successfully multi-task, handling concurrent duties and program needs
• Ability to effectively manage time and meet established deadlines
• Excellent presentation skills with the ability to persuade others
• Adaptable to different client personalities and styles, finding beneficial ways to achieve program goals and objectives
• Strong judgment and decision-making skills, especially regarding duties and responsibilities of the position
• Ability to adapt to changing conditions, including learning and utilizing new skills as required by the position
• Ability to work independently to increase knowledge in specialized subject areas, and to share that subject matter expertise with other IRCM employees
• Strong computer skills, with a focus on the Microsoft Office suite of products (Word, Excel, Outlook, Teams, etc.) with an understanding of automated management systems
• Excellent organizational skills, demonstrating attention to detail, accuracy, and ability to meet deadlines
• Ability to work within a fast-paced, changing priority environment
• Self-motivated, with the initiative to prioritize and be self-directed
• Regular and punctual attendance is required
• Ability to communicate effectively, both verbally, and in writing,
• Excellent interpersonal skills, with the ability to interact effectively with both colleagues and managers, across all levels
• Ability to promote, and maintain a team environment, willing to find accommodating solutions for our members and the company
• Ability to successfully adhere to company policies and procedures, as well as maintain strict confidentiality

QUALIFICATIONS:

• 3-5 Years previous loss prevention development and delivery services experience preferred
• Bachelor’s degree in business or related discipline preferred
• Valid driver’s license and safe driving record required
• Specialized loss prevention courses/training/certifications preferred
• Spanish/English bilingual preferred

WORKING CONDITIONS AND REASONABLE ACCOMMODATIONS:

• Fast-paced, multi-tasking, office environment with periodic high disruption and changing priorities
• Ability to perform approximately 80% sedentary work, exerting up to 10 pounds of force occasionally, and negligible force frequently
• Ability to lift up to 20 pounds occasionally
• Requires operation of a computer workstation, including keyboard and video display
• All requirements may be modified to reasonably accommodate physical or mental impairment

#ZR