Service (Maintenance) Specialist - Richmond, VA

Summary 

The Service (Maintenance) Specialist performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities and common areas of the property meet Capital Square Living’s standards for cleanliness, appearance, safety and overall functionality. 

Primary Responsibilities  

• Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property, by diagnosing the source or cause of the defect or problem 
• Makes repairs in accordance with established policies, procedures, safety standards and code requirements 
• Prepares vacant units for leasing and new move-ins 
• Obtains needed supplies and materials, completes all maintenance tasks and inspects completed work 
• Assists in maintaining the grounds, common areas and amenities by picking up trash and debris 
• Pressure-washes walkways and pool areas, performing general cleaning and painting curbs and signage as needed 
• Assists in conducting routine and periodic property inspections to identify safety and risk management concerns 
• Responds courteously to questions and requests, staying calm when addressing and resolving customer problems 
• Keeps the property in good repair and communicates concerns about the physical needs of the property to management 

Knowledge and Skills Requirements  

• High School Diploma or GED (General Education Diploma)  
• Demonstrated ability to apply principles of logical thinking to define and correct problems 
• Excellent organizational skills and a customer service mindset  
• Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members and other business contacts 
• A positive, motivating and team-oriented attitude 
• A desire to exceed in a very competitive environment 

Work Hours 

Will normally work a Monday-Friday schedule with rotating weekends; (hours may vary to meet the business needs of the property). On-Call hours will apply. 

Work Location 

Onsite at designated or sister property location. Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors and/or landscape may be unpleasant and/or hazardous. 

Compensation & Benefits

• Competitive wage and Performance-Based Bonuses
• 100% Employee Paid Healthcare Premiums
• $35/Per Paycheck Cell Phone Reimbursement
• 120 Paid Time Off (PTO) Hours
• 20% Housing Discount
• Professional development opportunities

Equal Opportunity Employer

At Capital Square Living, we believe in creating a diverse and inclusive workplace that reflects the communities we serve. We are committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

We celebrate differences, value unique perspectives, and strive to create a culture where everyone feels empowered to contribute their best. If you need assistance or accommodations during the application process, please don’t hesitate to let us know.