Residential Technician

GENERAL STATEMENT OF RESPONSIBILITIES:

The Residential Technician is responsible for the supervision, safety and overall wellbeing of our clients and their children while engaged in the Women & Children’s Program. The Residential Technician is part of a multi- disciplinary team that assists our clients to achieve their recovery and parenting goals.  The Residential Technician assists with and oversees the day-to-day residential component of the program. This includes but is not limited to; transportation to outside appointments, childcare on site while clients are engaged in their therapeutic programming and works with our individuals to develop healthy parenting and recovery skills through group intervention and day to day interactions.

EXAMPLES OF RESPONSIBILITIES:

1. Supervises clients throughout the shift to ensure client safety. Including client counts, supervised smoke breaks and client down time. Support clients in completing their activities of daily living (ADLs) for themselves and their child.
2. Responsible for supervision of Self- Administration of Medication process, under the guidance of the Nurse and Medical Director. Assist nursing staff in ensuring client’s medication and medication room policies and protocols are always followed.
3. Provide transportation for clients in company car as scheduled to ensure safety and compliance with medical appointments for themselves and their children, connection to community resources and basic needs. Supervision of clients off site during these trips and appointments as appropriate.
4. Facilitate Psycho-Educational group sessions with clients. Topics to help clients achieve their treatment plan goals including but not limited to; Parenting, household management, budgeting, job readiness and obtaining basic needs.
5. Responsible for completing shift notes, documenting events that took place on shift and observation of client’s behavior and symptoms. May be responsible for completing incident reports as necessary. 
6. Complete Supervised Drug Screens, utilizing a trauma informed approach. Documentation of these screens and communicate concerns to the clinical and medical team.
7. Responsible for childcare when clients are engaged in therapeutic services on site. Assisting and supporting the child with age-appropriate play and activities.
8. Assist clients daily in completing their assigned chores, including assisting clients with meal prep for themselves and the house, ensuring that all regulations of The Department of Public Health are followed.
9. Complete routine bed checks, educating on and ensuring safe sleep guidelines are followed by clients.
10. Complete random room searches with the support of a supervisor and bag searches when clients return from community passes or outside appointments to ensure client safety and compliance with program policies and protocols.
11. Participate in supervision, team meetings, agency committees and work groups as assigned by management. May be required to participate in trainings (both on site and off site) as determined by the Director of Residential Services and/or Vice President of Adult Services.
12. Complete other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Must be able to develop positive working relationships with our clients and their children and must abide by the Code of Ethics. Individual must act as a positive role model to our clients and their children. Must demonstrate computer competency in Windows and MS Outlook with ability to quickly learn and accurately maintain agency-specific electronic files.  Must display willingness and ability to adapt to new situations and challenges.  Must consistently maintain a pleasant, professional attitude. Must demonstrate an ability to exercise exceptional judgment and meet high standards of customer service.  Must exhibit initiative and accept accountability for tasks.  Must demonstrate ability and willingness to work a flexible schedule, including coverage for co-workers during vacations, illness. Including day, evening and weekend hours as needed.  Must be able to work mandated shifts due to staff shortage, weather, or emergent events.

EDUCATION / EXPERIENCE:

Associates Degree/two years of college in Human Services related field is preferred. Work experience as a substitute may be considered. Experience working with cases similar to those served and working in a Residential setting is preferred. Training preferred on the following topics; Treatment Criteria for Addictive, Substance-Related, and Co-Occurring Conditions (ASAM), Co-occurring disorders, including prevalence, signs/symptoms, assessment, treatment and the impact of one’s own attitudes/beliefs on the delivery of services and the use of naloxone in response to an opioid overdose. 

LICENSURE/CERTIFICATION/REGISTRATION:

Valid driver’s license with clean driving record is required and CPR and first-aid certification must be obtained upon hire if not already held and must be maintained.   

CONTINUED COMPETENCY:

Attendance at required in-service training and continuing education as recommended by Director and/or Vice President. Must consistently deliver exceptional customer service. Must consistently attend, be prepared for and meaningfully participate in individual supervision and team meetings.  Must maintain a satisfactory performance evaluation.

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.  Ability to effectively present information in one-on-one and small group situations.  Must be fluent in English.  Bilingual Spanish/English is preferred.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to accurately count and reconcile using units of American currency.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.  Ability to apply common sense understanding to carry out detailed instructions.  Ability to anticipate and articulate concerns regarding potential areas of inaccuracy.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk and talk or hear. Must be able to climb multiple flights of stairs. The employee frequently is required to stand; sit; use hands to finger, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.