Personal Banker

Personal Banker

Pioneer Bank's Madelia Branch has a tremendous full-time opportunity available for you! In this position, you are part of our vital retail services team - welcoming, serving and building relationships with our valued customers. You will have a variety of responsibilities, working in a fast paced and rewarding environment. You will add expertise and value to every customer interaction!

Important day-to-day responsibilities of a Personal Banker include:

• Provide an extraordinary customer experience for all those you come in contact with!
• Develop and maintain courteous and professional long-term relationships with customers by delivering extreme value in all relationships.
• Master a proven, well-defined sales process to identify customer needs and provide financial answers.
• Open new accounts and execute 7-90 process for all new customers.
• Maintain targeted cross sales ratios on new and existing customers.
• Process financial transactions accurately and efficiently using a cash recycler.
• Strengthen relationships with customers by following all culture standards, including regular eye contact, greeting customers by name, researching necessary information and assisting with all questions in person and on the phone.
• Ensure the privacy of customer information and educate customers on ways to protect themselves.

Qualifications for this Opportunity:

• Industry experience preferred but willing to train the right individual!
• Commitment and willingness to learn and grow in your career
• Understanding the extreme value in serving others
• Functional expertise
• Confidentiality
• Exceptional communication skills
• Strong Business Acumen

Benefits Included in this Opportunity:

• 100% Employer Paid Health and Dental Insurance Premiums for each employee
• HSA Contribution available
• Life Insurance and Long Term Disability Insurance
• 401k with an employer match
• Flexible Spending Plan
• Vision Insurance Plan
• Generous PTO package and paid Holidays
• Community Impact Time Off

Hours of availability needed: 7:30 a.m. to 5:30 p.m. Monday - Friday, and a Saturday morning rotation - 8:00 am - 11:00 am

Pioneer Bank is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual preference or orientation, gender identity, national origin, disability, protected veteran status, and all other protected statuses.