HR Operations Specialist

Summary  

As an HR Operations Specialist, you will manage and maintain the Human Resource Information System (HRIS) to ensure data accuracy, compliance, and system functionality. You will oversee both the onboarding and offboarding processes, ensuring smooth transitions for employees while handling necessary documentation and communication. In addition, you will support personnel changes, complete USCIS I-9 verifications, assist with benefits administration, and contribute to key HR initiatives like performance reviews and employee engagement surveys. You will also identify opportunities for process improvements, serve as a first-tier HR contact for employee inquiries, and generate HR metrics to support operational decision-making. 

This role requires onsite presence Monday-Friday during onboarding and training. Once fully onboarded, the role will transition to a hybrid schedule.

Job Duties  

• Maintain and manage the Human Resource Information System [HRIS], to ensure functionality, accuracy of information, and compliance. 

• Manage the employee onboarding process, including workflow execution, ensuring the appropriate steps are taken for an employee day one start. 

• Complete USCIS form I-9 section 2 and verify work authorization for all new employees through the HRIS, maintaining accurate records of results. 

• Manage personnel changes within the HRIS including promotions, reporting changes, and pay changes. 

• Manage the employee offboarding process, including exit communication, documentation, and notification of exit to appropriate parties. 

• Identify inefficiencies in HR processes and suggest improvements for automation, clarity, or cost reduction. 

• Act as first tier HR contact, resolving employee concerns and provide guidance on workplace polices and procedure. 

• Manages or assists in organizational initiatives such as annual performance reviews, workplace engagement surveys, or other Human Resources operational initiatives.  

• Partner with first line management and directors to assist in employee relations tasks as needed. 

• Assist with benefits administration, including open-enrollment setup, benefits presentations, managing qualifying life events, and conducting benefit reconciliations. 

• Draft and deliver company wide correspondence to announce or inform on HR initiatives.  

• Generate and report on HR metrics, such as turnover rates, headcount reports, and other workforce trends to support operational decision making. 

• Assist in managing organization compensation practices, including conducting market research and maintaining internal equity. 

• Generate reports for annual requirements such as EEO-1, and ACA. 

Supervisory Responsibilities 

This position will not have any direct supervisory responsibilities. 

Qualifications 

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. 

• Minimum of 4-5 years of Human Resources experience, with a demonstrated track record of success in HR operations. 

• Experience managing HR systems and coordinating HR Processes. 

• Proven ability to work with multifunctional departments such as IT, Finance, or Operations. 

• Proficient with reading and interpreting data. 

• Strong ability to manage multiple tasks and prioritize deadlines. 

• Ability to identify issues, analyze process, and implement solutions efficiently.  

• Excellent communication skills for working with employees, managers, and other stakeholders. 

• High level of discretion and confidentiality when dealing with sensitive matters. 

• High ethical and legal standards. 

Education & Experience 

High school diploma or GED required; bachelor’s degree in human resources, Business Management, Business Administration or related field required. 4-5 years of Human Resources experience in HR operations required.

Certificates, Licenses and/or Registrations 

SHRM-CP or HRCI-aPHR/PHR desired, but not required.

Travel Requirement 

This position does will require occasional (0%-5%) travel for team meetings, conferences, etc.  

 

What we offer you: 

Whether virtual, in-person, or hybrid, we are on a mission to create a flexible work environment. 

We have a dynamic company culture and a fun workforce. We offer paid time off benefits, competitive salary commensurate with experience, and a generous benefits package that includes health, dental, vision, short term disability, employee assistance program, and 401(k) with a generous company match. 

If you share our belief that every aspect of your work can lead to a positive outcome this role will provide personal fulfillment and invaluable experience. 

We’ve learned that every individual and every team work differently, so we’re embracing flexibility with hybrid roles. We’ll continue creating amazing office experiences for everyday work and the times when we do come together. We’re also embracing a growth mindset to learn together and adjust as we go. 

Sound exciting? Apply today and join us! 

Office Ally is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.