Step into a pivotal leadership role as Kripalu’s Programs Manager, where you'll oversee the daily operations of our R&R Retreats and Kripalu Experience Programs, manage a diverse team of faculty, and collaborate across departments to deliver exceptional guest experiences. If you're ready to lead with purpose, optimize systems, and support budget management in alignment with Kripalu’s mission and values, we invite you to apply and make a lasting impact!
POSITION SUMMARY
The Kripalu Programs Manager is an essential operational and relational leader, responsible for oversight and management of all aspects of the day-to-day business of Kripalu’s R&R Retreats and Kripalu Experience Programs (KEP). The position manages the scheduling, operations, and HR needs of a broad and diverse faculty body of teachers and works in close collaboration with department Director to ensure superior guest experience. The role oversees departmental programming in accordance with the organization’s mission and strategy; and oversees operations and delivery of programs in a manner aligned with Kripalu values The Manager also supports the Director with budget forecasting and management of revenue and expenditures in accord with yearly budget and margin parameters. Sitting at the nexus of interdepartmental collaboration, the position is responsible for the success and improvement of systems, policies, and protocols in a way that increases efficiency and promotes knowledge sharing with key collaborators. This position reports to the Director of Kripalu Programs and supervises the R&R Coordinator.
ACCOUNTABILITIES
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Manages and maintains the architecture and individual scheduling of all daily, weekly, and monthly offerings within R&R Programs; Day and Evening Workshops, Guest Yoga, Outdoor Activities, YogaDance, and Kripalu Experience Programs
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Communicates all relevant program details to partner teams within the organization, including Registrations and Guest Services, Production, Program Administration, Marketing, and other departments as needed
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Works with the Director of Kripalu Programs, Director of Curriculum & Faculty Development, and the Chief Learning Officer on processes/decisions/communications/plans related to hiring and onboarding, mentoring, promoting, and assessing Kripalu faculty, ensuring alignment with Faculty and Learning department initiatives and processes.
COMPETENCIES
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Builds effective relationships, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions, and ideas
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Models the values of Kripalu including service, presence, inquiry, compassion, practice, and integrity
ESSENTIAL SKILLS AND EXPERIENCE