Position Summary:

The Case Manager is responsible for coordinating all care and supporting all office processes for a caseload of clients, including: client intake, scheduling, maintaining updated documents and insurance authorizations, ensuring proper utilization of services, and conducting routine follow ups to ensure quality of services.

Essential Functions:

• Assess incoming clients for treatment using various assessment tools, and provide a clinical recommendation for weekly treatment hours based on client need
• Obtain all necessary documentation from BCBA, ensure documentation is kept up to date
• Revise and update client programs on a regular basis, every 1-2 weeks
• Set up new clients on EMR system
• Ensure active insurance coverage
• Coordination of care with other professionals and disciplines
• Manage client’s schedules, ensure Behavior Technicians are keeping to their regular schedules and not going over the authorized hours, manage cancellations and rescheduling
• Monitor appointments, and ensure BTs/RBTs are taking data and converting timesheets in a timely manner
• Monitor utilization of hours and alert office manager to any issues
• Monitor authorizations expiring
• Conduct routine follow ups with parents, RBTs, and BCBA’s to ensure quality of services
• Respond to client and provider requests and concerns
• Running direct sessions with clients as necessary to ensure continuity of care
• Participates in monthly BCBA Board Preparation study group
• Maintain target of 26 billable hours a week

Required Education, Experience and Credentials:

• Master’s Degree in Psychology, Education, Applied Behavior Analysis or a related field
• Completion of 2000 fieldwork hours in ABA
• In the process of pursuing BCBA certification from the Behavior Analyst Certification Board (BACB)
  • This position is a temporary assignment for Master’s prepared RBTs who are awaiting their board certification
  • Assignment duration not to exceed 1 year of employment

Knowledge, Skills and Abilities:

• Strong verbal and written communication skills
• Ability to mentor and develop RBTs and future BCBAs
• Competence with a variety of computer applications
• Familiar with a wide variety of ABA assessments
• Experience working in a clinic setting

Personal Attributes:

• Collaborative spirit and willingness to work as a team
• Passion for working with children with special needs
• Comfortable persona to better develop relationships with children and their families
• Development mindset, with a commitment to continuous learning and improvement
• Passion for working with children with special needs
• Dedicated clinician with a passion for quality outcomes rooted in education, training and development
• Accountable for personal behavior and performance
• Receptive to feedback with a commitment to personal and professional development
• Honest and transparent communicator

Work Environment and Physical Demands:

• Ability to learn and implement de-escalation skills for client sessions
• Ability to lift or carry 30 lbs
• Ability to work in a variety of positions, including on the floor during played-based therapy

Travel Requirements

• Some travel within assigned region for training, meetings and supporting client coverage needs.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.