Systems Administrator

Position Summary:

The Systems Administrator is responsible for managing and maintaining enterprise IT systems, ensuring the availability, reliability, and security of infrastructure across the organization. In addition to system administration duties, this role also provides  technical support to resolve  helpdesk issues and ensure high levels of user satisfaction and productivity.

Responsibilities:

• Administer, maintain, and monitor corporate systems including servers (Windows/Linux), Active Directory, Exchange/O365, and virtualization platforms (VMware/Hyper-V).
• Perform routine system maintenance, patch management, and backups.
• Manage user accounts, permissions, and group policies in Active Directory.
• Troubleshoot and resolve Tier 2 hardware, software, and network issues escalated from the helpdesk.
• Support onboarding/offboarding processes including provisioning accounts, hardware, and software.
• Monitor system performance and implement performance tuning and resource optimization.
• Assist with IT projects, system upgrades, and infrastructure improvements.
• Maintain documentation for systems, procedures, and configurations.
• Ensure compliance with IT security policies and assist in audits as required.
• Provide support for remote users, VPN, and mobile device management (MDM).

Qualifications:

• Must be able to be onsite in Windsor Mill, MD 5 days a week
• 3–5+ years of experience in system administration and helpdesk support.
• Strong knowledge of Windows Server, Active Directory, Exchange/O365, DNS, DHCP, and group policy management.
• Proficiency in troubleshooting Tier 2 IT issues related to hardware, software, and networking.
• Experience with virtualization platforms and backup solutions.
• Familiarity with IT ticketing systems and remote support tools.
• Strong communication skills and a user-focused mindset.
• Relevant certifications (e.g., CompTIA, Microsoft, ITIL) are a plus

EEO Employer:

Our Client is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

HUBZone:

We encourage all candidates who live in a HUBZone to apply.  You can check to see if your address is located in a HUBZone by accessing the SBA HUBZone Map.

The annual salary range for this position is $50,000 to $75,000. Actual compensation will depend on a range of factors, including but not limited to the individual’s skills, experience, qualifications, certifications, location, other business and organizational needs, and applicable employment laws. The estimate displayed represents the typical salary range for this position and is just one component of the total compensation package for employees. Our client provides a variety of additional benefits to its employees.