Breakfast Attendant

What will I be doing?

• Prepare foods such as cut fruit, coffee, juices, cereals, breads, etc.; replenish food on cold lines and buffets as needed and inspect display tables; .
• Observe and ask guests about their needs and levels of satisfaction with the food or service; describe and/or answer questions for guests about menu items, the buffet, daily specials, etc.; talk with guests in order to create a friendly atmosphere and respond to their questions about attractions or other information in the area.
• Stock coffee, juice, milk machines, dry items, china, glass, silver, etc; set out chafing dishes, steam tables, heat lamps, signs and easels, flowers, newspapers, and self-serve utensils
• Bus, clear and clean tables as they become available; wash utensils, china, etc; clean up spills; remove trash; replenish guest tables and self-service stations as needed
• Clean work areas and floors (sweep, mop or vacuum) for appearance and safety

• Previous experience in food and beverage is preferred
• Must have open availability to work AM shifts (as early as 4-4:30am start time) on varying days, including weekends and holidays
• High School Diploma or equivalent preferred
• Ability to effectively communicate with guests and co-workers and to fully comprehend guest requests.
• Ability to recognize conditions that promote food contamination and take appropriate action; adhere to sanitation guidelines for handling food when both bussing and stocking.
• Ability to maintain perspective and composure in demanding business situations such as an irate guests, rush of business or being short-staffed.
• Ability to divide attention among several tasks going on at one time.
• Ability to work cooperatively with others to achieve group work goals.
• Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.