POSITION SUMMARY:
This position supports the work of the YMCA of the Rockies, which operates a mission-based family and group conference and retreat center, serving more than 225,000 annually. The Group Sales Representative is responsible for researching, contacting, and booking new group and conference business, and negotiating terms of group contracts. This position requires the ability to work in a fast-paced, multi-tasking environment, while upholding the YMCA of the Rockies mission, policies, and programs.
OUR MISSION AND CULTURE:
We firmly believe in our mission of putting Christian principles into practice through programs, staff and facilities in an environment that builds healthy spirit, mind and body for all. We are committed to being welcoming to all people and to making a difference in the lives of our members, guests and staff. We count on our staff to provide extraordinary mission-based experiences for our guests and for each other.
ESSENTIAL FUNCTIONS:
- Manage and expand top assigned accounts within the Reunion market segment, building strong relationships with group leaders to drive consistent rebookings.
- Proactively research, engage, and secure new group business, including day groups, within the Reunion market segment.
- Represent the organization at tradeshows and networking events to expand market reach.
- Maintain in-depth knowledge of services and facilities at Estes Park Center and Snow Mountain Ranch, conducting site tours as needed to attract new business.
- Negotiate group contracts, including rates and services, within the Association’s sales guidelines to close business deals.
- Develop and execute quarterly sales action plans, ensuring proactive follow-up on prospective and quoted business.
- Collaborate with the Group Sales team to support incoming group business requests.
- Exhibit strong interpersonal skills when communicating with internal and external customers via phone, email, and in person.
- Proficiently use desktop computer applications, including Amadeus, Microsoft Office, Excel, and HotelKey, to manage workload and correspondence.
- Travel as needed to meet with potential customers and secure group business, including occasional overnight trips.
- Maintain a flexible schedule, including availability for evenings, weekends, and holidays.
- Successfully manage multiple deadlines and priorities while keeping detailed records of correspondence and actions.
- Prepare and present formal proposals to clients.
- Demonstrate excellent communication, telephone etiquette, and multitasking skills.
- Possess strong mathematical aptitude for pricing, contracts, and financial analysis.
- Hold a valid U.S. state-issued driver’s license with an acceptable driving record and comply with YMCA driving policies to operate YMCA vehicles.
- Support and promote the Association’s safety program, ensuring a safe environment for guests, members, and staff.
- Uphold the YMCA of the Rockies Mission, policies, and core values: Caring, Honesty, Respect, Responsibility, and Faith.
- Foster a cooperative, positive, and solution-oriented work environment.
- Work effectively with diverse teams and communities.
REQUIREMENTS/QUALIFICATIONS:
- Hold a college degree or possess equivalent experience.
- Thrive in a fast-paced, multitasking sales environment while meeting revenue goals.
- Perform other duties as assigned.
GENERAL YMCA OF THE ROCKIES REQUIREMENTS:
- Uphold the YMCA of the Rockies Mission, policies, and programs.
- Demonstrate excellent customer service skills by being friendly, personable, helpful, patient, and professional.
- Support and promote the YMCA of the Rockies safety program, ensuring a safe environment for guests, members, and staff.
- Work collaboratively and respectfully in a diverse environment.
- Foster a cooperative, positive, and adaptable workplace culture.
- Successfully meet the required criminal background check standards.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to sit or stand in one place for extended periods while on phone and computer
- Ability to travel as necessary to fulfill demands of position
- Ability to remain focused on deadlines and manage multiple priorities in a distracting environment.
Note: Employees are held accountable for all duties of this job.
This job description is not intended to be an exhaustive list of all duties, responsibilities,
or qualifications associated with the job.
