Event Staff - SMR (2025)

POSITION SUMMARY: The Event Staff position is responsible for all conference set-ups (chairs, tables, audio visual equipment, refreshment orders, etc.) and implements all requests from the Center Services Manager, Audio/Video & Quality Control Specialist, and Conference Coordinators for any special or additional requirements needed by the group leaders. The Event Staff is responsible for maintaining the general cleanliness of all meeting rooms, public spaces, and restrooms including but not limited to the Administration Building, the Guest Services Office, and the Chapel. This position is also responsible for snow removal from entrances to all meeting rooms, lodges and other areas as necessary.

OUR MISSION AND CULTURE: We firmly believe in our mission of putting Christian principles into practice through programs, staff and facilities in an environment that builds healthy spirit, mind and body for all. We are committed to being welcoming to all people and to making a difference in the lives of our members, guests and staff. We count on our staff to provide extraordinary mission-based experiences for our guests and for each other.

ESSENTIAL FUNCTIONS:

• Exhibit superior guest service abilities through clear, professional and friendly interactions with all guests and staff.
• Ability to plan and prioritize daily workloads.
• Ability to work cooperatively with others in a diverse environment.
• Set-up all guest meeting spaces in a timely manner and ensure guest needs are met throughout their stay.
• Setup, operate and provide consultation/troubleshooting for all onsite audio/visual equipment. 
• Maintain the cleanliness of all public spaces, restrooms, meeting rooms and gathering areas with all restrooms associated with those spaces.
• Keep supply and equipment closets and storage rooms clean and organized.
• Assist Food Service Department with delivery of refreshments and catering.
• Possess basic computer skills and ability to learn property management software.
• Possess physical stamina for strenuous all-day work and ability to independently bend, stoop, kneel, vacuum, walk and scrub using soap and other cleaning chemicals. 
• Snow and ice removal in assigned locations on site.
• Maintain all campfire rings and common area grills.
• Deliver items (keys, cribs, high chairs, grills, etc.) to guests as requested.
• Responsible for appropriately using and maintaining all department equipment, machinery, chemicals and vehicles.

• Maintain a valid, USA state-issued driver’s license and an acceptable driving record.
• Compliance with YMCA driving rules to be approved to operate YMCA vehicles.
• Keep YMCA vehicles clean, organized and operating safely.
• Promptly report maintenance concerns and have vehicles and equipment serviced regularly.
• During both very busy and or slow times, team members will be expected to assist in the housekeeping department if Conference Setup and Janitorial Team responsibilities have been completed for the day. This will involve cleaning both cabins and lodge rooms as well as work in the commercial laundry facility.
• Provide office reception as needed, including radio dispatch and interdepartmental communication via phone, radio, and email.
• Operate carpet cleaning equipment as needed.
• Responds to carpet cleaning, biohazard clean up, and water extraction needs that arise.

REQUIREMENTS/QUALIFICATIONS:

• Demonstrate the ability to fluently read, write and speak English.
• Must possess a valid, USA state issued driver’s license, an acceptable driving record, and comply with YMCA driving rules to be approved to operate YMCA vehicles.
• Ability to independently get in and out of vehicles up to 100 times a day.
• Ability to independently lift and carry supplies and other equipment weighing up to 50 lbs. to counter height, in and out of vehicles, and up and down stairs.
• Adherence to department dress code.
• Must be able to work a flexible schedule, days, evenings, weekends, and holidays.
• Must be able to work any 8-hour shift scheduled between the hours of 6am and 11pm.
• Possess the stamina to work in the work environment described herein.

GENERAL YMCA REQUIREMENTS:

• Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions.
• Uphold the YMCA of the Rockies Mission, policies, and programs.
• Possess excellent customer service skills; for example, friendly, personable, helpful, patient, and professional.
• Support the Association safety program. Promote safe work practices and a safe environment for guests, members, and staff.
• Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse environment.
• Must meet acceptable criminal background check standards.
• All other duties as assigned.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  
• This position requires the physical stamina to be extremely active throughout the day.
• Must be able to lift 50 lbs. up to waist height.
• Must be able to move tables, chairs, A/V equipment, bulky linen bags/laundry, and plastic bins containing clean linens.
• Must be able to get in and out of vehicles frequently throughout the day.
• Must be able to bend, stoop, kneel, vacuum, walk and scrub using a variety of cleaning chemicals.
• Must be able to work effectively in a noisy and fast-paced environment
• The employee needs sufficient strength, agility and mobility to perform essential functions and to perform activities in a wide variety of indoor and outdoor locations.
• Must possess the physical stamina to work in hot and cold environments throughout the workday.

Note: Employees are held accountable for all duties of this job.
This job description is not intended to be an exhaustive list of all duties, responsibilities,
or qualifications associated with the job.