POSITION SUMMARY:
This position supports the work of the YMCA of the Rockies, Snow Mountain Ranch, which operates a mission-based family and group conference and retreat center and residential summer camp, serving more than 50,000 guests annually. The Program Director is responsible for the supervision of year-round benefitted positions and seasonal positions within the department. He or she is responsible for the development and administration of programs and recreational activities for people of all ages on a year-round basis.
OUR MISSION AND CULTURE:
We firmly believe in our mission of putting Christian principles into practice through programs, staff and facilities in an environment that builds healthy spirit, mind and body for all. YMCA of the Rockies staff are key players in helping cultivate an environment of healthy living, youth development, and community impact on our breathtaking properties outside Rocky Mountain National Park. This is a place where nature inspires and staff lead with heart. We are committed to being welcoming to all people and to making a difference in the lives of our members, guests and staff. The work each staff member does matters. We count on our staff to provide extraordinary mission-based experiences for our guests and for each other.
ESSENTIAL FUNCTIONS:
- Possess excellent supervisory skills to motivate and lead the Department. Hire, train, supervise and evaluate a year-round staff of 5-8. Provide subsidiary oversight to up to 90 seasonal staff and volunteers.
- Effectively direct the organization and administration of all guest-facing programs, including Craft Shop, Winter Programming, Aquatics, Historical Programs, Recreation, Outdoor Education, Adventure Activities, Family Activities, Evening Programs and the Library.
- Manage the facilities on a daily basis ensuring that regular activities and special programs run smoothly. Facilities including the swimming pool, library, program building, day camp building, year-round trail system, outdoor ropes courses, zip lines, recreation center (roller skating rink, basketball, volleyball & climbing wall), craft shop, historical homestead, recreation fields, reservoir (fishing & canoeing), miniature golf, playgrounds, tennis courts, and various other program areas.
- Establish appropriate management tracking methods to ensure that the department performs effectively in all key areas. Identify and address areas that are underperforming.
- Create and operate an approved budget, managing revenue goals over $1.3 million dollars and similar expense constraints.
- Manage risk for all programs, including child abuse prevention strategies, proper background checks and certifications, thorough trainings, and regulatory bodies.
- Effectively manage aquatic safety policies to minimize risk in the pool.
- Align the work of staff and volunteers to the Association’s strategic plan and mission using innovative program ideas. Implement an annual operating plan with staff including goals, timelines, and expected results.
- Problem solve issues related to staffing, facilities, policies, and customer interactions. Develop alternative solutions, using reason at all times. Make timely decisions using sound judgment.
- Work with philanthropy to bring strategic goals forward.
- Establish relationships both within and outside of the organization to ensure success of all programs and positive reputations within key communities.
- Support and contribute to employee training programs, such as the Multinational Leadership Training Program, Y101, Navigators, etc.
- Work with concessionaire partners to offer horseback riding, dog sledding, and downhill ski rental.
- Implement and oversee special events.
REQUIREMENTS/QUALIFICATIONS:
- 10 years of experience working in camps, education, or recreation.
- At least 3 years management experience.
- Experience managing and implementing a budget
- Bachelor degree in Recreation or related field preferred.
- Must possess and maintain current CPR and FA certifications.
- Lifeguarding certification preferred.
- Excellent interpersonal and customer service skills.
- Possess operational knowledge of high and low challenge courses, swimming pool and grooming equipment.
- Advanced knowledge of computers for maintaining database, spreadsheets and providing general correspondence. Knowledge of Microsoft software (i.e. Word, Excel, and Publisher.)
- Must be extremely organized with impeccable accuracy and attention to detail and ability to complete tasks in a timely and efficient manner.
- Ability to work independently, take initiative, be self-directed and make good decisions.
- Ability to communicate visually and orally while fluent in speaking, writing and reading English.
- Manage and prioritize multiple tasks and challenges simultaneously, in a busy office environment with frequent interruptions, distractions and deadlines.
- Must be able to work a flexible schedule as the hours may vary and will include weekends, evenings and holidays.
- Excellent keyboard, data entry, book keeping, cashiering and organizational skills.
- Ability to oversee and complete projects in a timely manner.
- Enthusiasm for constant Program Department development and offerings.
- Possess a valid, USA state-issued driver’s license, an acceptable driving record, and comply with YMCA driving rules to be approved to operate YMCA vehicles.
- Possess stamina to work in the work environment described herein.
GENERAL YMCA OF THE ROCKIES REQUIREMENTS:
- Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions
- Uphold the YMCA of the Rockies Mission, policies, and programs.
- Possess and demonstrate excellent customer service skills; for example, friendly, personable, helpful, patient, and professional.
- Support the YMCA of the Rockies safety program. Promote safe work practices and a safe environment for guests, members, and staff.
- Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse community.
- Attend required abuse risk management training and report suspicious or inappropriate behaviors and policy violations.
- Commitment to diversity, equity, inclusion and antiracism is required.
- Must meet acceptable criminal background check standards.
- All other duties as assigned.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Be able to bend, stoop, kneel, walk, hike on uneven terrain for 2 miles.
- Ability to climb stairs, frequently get up and down from desk, move throughout lodges and meeting facilities.
- The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise activities in a wide variety of indoor and outdoor locations.
- The employee must be able to regularly lift and/or move up to 30 pounds.
- The noise level in the work environment is usually fairly high.
Note: Employees are held accountable for all duties of this job.
This job description is not intended to be an exhaustive list of all duties, responsibilities,
or qualifications associated with the job.
