General Manager at Ice in Paradise (IIP 0202)

Position:  General Manager  

Description & Requirements 

Job Purpose 

Manages the entire scope of the facility, represents RMSC in a professional manner, and operates facility in their best interest 

Duties and Responsibilities 

• Management of day-to-day operations that include, but are not limited to, programs, events, and physical facilities 

• Execute policies and procedures professionally and accurately 

• Effective recruitment, hiring, and processing of all facility employees 

• Successfully use administrative and leadership skills to supervise employees 

• Schedule staff with attention to payroll budget 

• Responsible for ensuring all proper training modules are completed for all employees, including on site and online staff trainings 

• Immediate and complete reporting of all liability issues 

• Report daily revenue and generate daily, weekly, and monthly reports 

• Ensure and promote excellent customer service 

• Responsible for all cash handling including reconciling petty cash daily and daily bank deposits 

• Knowledgeable of all the facility positions and the ability to work in that capacity as required 

• Maintain a clean and safe facility 

• Producing financial reports and presenting reports to Park boards, city councils and clients 

• Maintain a professional appearance and demeanor always 

• Communicate professionally verbally and in writing 

• Answer emails and return phone calls in a timely manner 

• Maintain all RMSC office equipment, facility equipment, and materials 

• Any other duties as assigned 

Qualifications 

• Associate's or Bachelor’s Degree with coursework in management, marketing, public relations, recreation, public works, accounting, or equivalent 

• Two years’ experience as a facility manager or equivalent 

• Must be available to work evenings, weekends, and holidays 

• Knowledge of Safety Practices and First Aid applications 

• Must be well organized, detail orientated and have the ability to multitask in a fast-paced environment 

Working Conditions 

Work is performed in several settings including a standard office environment at a recreational facility. Work may be performed both indoors and outdoors and will often be done on the main floor. Standard office equipment to be used includes computers, fax and copy machines, and telephones. 

Physical Requirements 

This position can involve sitting, standing, walking, running, stooping, lifting, carrying, pushing, and pulling. Must be able to operate heavy machinery.