About CK Family Services
CK Family Services is the premiere foster care, adoption, and behavioral health organization in North Texas. For nearly two decades our team of mission-focused professionals has moved the needle in achieving the mission, “People united through God to enhance the physical, emotional, and spiritual wellbeing of at-risk children and families.” For more information regarding our work and focus visit www.ckfamilyservices.org.
Job Summary
We are searching for a self-disciplined, passionate team player who thrives in a detail oriented, dynamic environment to join the CK Family.
As a Clinical Support Specialist at CK Family Services, you will engage directly with children, youth, and their parents using nationally recognized, evidence-based and research supported practices to increase well-being and promote positive outcomes. The ideal candidate must be self-disciplined, thorough, and value getting it right. In addition to direct contact with our clients the position is responsible for documentation and adherence to predetermined protocols, policies, and procedures with a high degree of accuracy.
General Responsibilities
- Provide curriculum based rehabilitative mental health services to families, individuals and groups.
- Complete all documentation (case notes, treatment plans, service request forms, behavioral questionnaires and uniform assessments) in a timely and accurate manner.
- Document services provided with the understanding that all clinical notations are considered legal documents and can be used in a court of law. All documentation must be true and accurate and under no circumstance falsified in any manner.
- Prepare and present assigned cases for review during monthly supervision or at other specified intervals
- Immediately contact assigned supervisor and file a report with DFPS within twenty-four hours if there is reason to believe that a consumer has been the victim of abuse, neglect, or exploitation.
- Report critical incidents to assigned supervisor and director within 24 hours of the occurrence.
- Immediately contact assigned supervisor if subpoenaed to testify in legal proceedings and forward the subpoena to HR.
- Maintain client confidentiality at all times and be familiar with all HIPPA laws and regulations.
- Attend all Team, Individual, and Training Meetings as required.
- Maintain professional certification and/or licensure, as applicable.
- Maintain professional behavior at all times as a representative of CK Family Services.
- Ensure that all persons served are aware of all services offered within the agency.
- Serve on task forces as requested.
- Provide consultation to vendor agencies with whom the agency contracts as required.
- Obey all city, state and federal laws, rules and regulations.
- Perform duties without violation of any ethical standards, state or federal codes, or agency requirements.
- Be familiar with the Policies and Procedures Manual, Employee Handbook, and Employee Expectations.
- Ensure compliance with all rules and regulations of DSHS including licensure rules and regulations and suspected fraudulent practices.
- Participate in Child and Family Team meetings as appropriate.
- Participate in clinical meetings and agency administrative meetings as required.
- Provide transportation for clients as appropriate in conjunction with services provided.
- Open and process mail / e-mail daily in a timely manner.
- Answer phone calls, listen to recorded messages and respond to requests timely and accurately.
- Be on time for all appointments or call to reschedule or provide notification if delayed.
- Perform all other duties and tasks as requested
